The opening day of Surfaces 2001 began with a variety of educational seminars examining the challenges of operating a successful and healthy business in today's market.

Correctly Inspecting a Carpet Installation provided installers with the know-how of what to expect when encountering a job that was done improperly, while Jonathan Trivers offered the floor covering retailer, distributor and manufacturer a clear view of the industry at the final point of sale in Marketwise.

The Business Track offered two in-depth seminar tracks. The Floor Covering Installation Contractors Association hosted a panel discussion on Flooring Installation: How to Start an In-House Training Program. Topics included everything from choosing an in-house training program to implementation and follow-through. Meanwhile, Tom Hill shed some light on an important link in the carpet value chain-maintenance during his presentation Carpet Maintenance-The Missing Link.

Addressing the design aspect of business challenges was Carol Lawkins, ASID, with her seminar Evolution of Solid Surface With Color & Consumer Trends. Attendees learned how to improve sales and raise their bottom lines with a peek into the color forecasting "crystal ball."

Highly respected industry speaker Warren Tyler lent his advice to the masses with Improving the Efficiency of Your Sales Staff. The session answered the questions “What separates million-dollar salespeople from others?” and “What would one super-salesperson do for your store?”

Check back later today and see what the afternoon seminars had to offer.