Under the appropriate title "Investment in Education" the convention proved to be an excellent investment with excellent returns for attendees. Noteworthy was the variety of subjects presented. The focus was on the industry's products; technical subjects; installation; business management; and hiring and training employees. Simply put, the issues that affect a company's bottom line and much more.
Some of the areas covered included: “Collection and Credit Procedures;” “Proper Adhesive Selection and Warranty;” “Recruitment and Retention of Employees;” “Implementing the Floorcovering Installation Training Program (FIT);” “Moisture Emissions Testing;” “Improving Contractor's Installation Efficiency (tools, equipment, methods and procedures);” “Pattern Carpet Solutions;” “Carpet Backing Systems;” “Avoiding Failures Over Concrete Subfloors;” “Interpreting Carpet Problems and Solutions To Correct Them;” and “Resilient Installation Issues.”