Long Island Floor Covering Association to hold free seminar
The topics will include avoiding complaints by not overselling, being honest about what to expect from floor covering products, preparing the customer for what will happen on the day of installation, and making sure a proper maintenance program is in place. The panel will also talk about how to turn complaints into positive experiences by handling them correctly. A certified inspector will reveal what he looks for, and the legal and warranty aspects of complaints will be covered.
The event is free and light refreshments will be served. For more information, visit www.LIFloor.com or call 631-617-5059.