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So if an installer does not seal seams, who is responsible if there is delamination or edge ravel along the seam, as in Photo 1? If the seam was not properly sealed when the manufacturer states that seams shall be sealed by the installer, then the installer is responsible. Now what happens if the seam edge ravels three years down the road? Is the installer responsible then? Yes! If the installer never properly sealed the seam when the manufacturer required it and the consumer maintained the carpet correctly, the installer will own the seam for the life of the installation. Why? Because the one- or two-year labor warranty applies only if the installation was done according to industry or manufacturer guidelines from the date of the installation. There may even be some manufacturer-related issues but if edge ravel or delamination started at the seam, they will inspect to determine if the installer used seam sealer at the time of installation. If you are not sealing your seams, you’re making a business decision stating that if the seam fails, you’re willing to pay the consequences. Does an installer really want this liability? I can’t imagine so.

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