I don’t know about you, but as the sky gets darker and the days get colder, I occasionally have the urge to bury myself in blankets and give everyone my best impression of a sleeping bear. It’s that time of year again – what we at the New Hampshire home office like to call “winter” – when there is never enough coffee and the alarm clock seems to go off two seconds after you set it.


What a treat it was, then, to have the opportunity to talk to industry entrepreneurs for this month’s feature on running an installation business. It is impossible to feel drowsy when you are on the phone with these balls of energy. These are the types of people who are always on the lookout for new opportunities, always well organized, always ready to tackle any challenges head on and come out the other side with more knowledge and skills.

Sure, some people are born that way. But I also get the sense through talking to these people that anyonecan become like them, simply through hard work, perseverance, sticking to your scruples and believing in your ideas enough to make them a reality. Yes, it can be hard work to manage people and make a business successful, but it can also be incredibly fun. That’s a message that I think gets lost too often in this industry. What you’re doing can be a slog, but only if you let it be one. This profession can also be enriching, rewarding and elevating.


Some more straight talk on moisture

Our feature and editorial last month on the importance of moisture testing seems to have struck a chord with some of you. We received a letter from John Nixon, owner of Concrete Restoration Services LLC in Moon Township, Pa., that got to the heart of why moisture testing should be an essential part of any project.

“Every obstacle to proper testing documentation you brought up is what I see constantly,” he writes. “I just don’t understand why so many continue to ignore the problem rather than plan on ways to budget for it and address it.”

He went on to say that people will often show disdain to anyone who tries “to protect the general contractor, flooring contractor and facility owner in order to help them meet a manufacturer’s warranty requirements” through proper testing.

“To me, every job should be tested. Manufacturers require it in every spec I have ever seen.”

You already know my views on this. To decide against moisture testing simply to save time and money is a losing game. It’s not a matter of “if” you will ever encounter a catastrophic moisture failure; it’s a matter of when. I would love to hear from more of you on this subject. Do you think I’m being unnecessarily rough on people who fast-track for a living, or is this the type of wake up call they need to hear? Let’s keep this discussion going, and keep the industry moving forward. 



Have any questions or comments? E-mail Mike at ChmieleckiM@bnpmedia.com.