How important is installation training? Ask most anyone who has seen the results pay off, and they’ll say it’s essential. But for all the men and women who undergo training and certification to better themselves and their profession, there are still thousands of people who think they can wing it, basing their skills on what has worked in the past. We spoke with several leading trade organizations about their take on the state of training in the installation industry today.
CFI. Jim Walker, CEO of International Certified Floorcovering Installers, doesn’t mince words. “There are thousands of installers that do it wrong everyday, and yet they are compensated. It would appear to me that more flooring would be sold if the customer’s expectations were fulfilled and a hassle-free installation with value were delivered every time.”