FCI recently sat down at NeoCon with John McGrath, director of International Standards & Training Alliance (INSTALL), to discuss the group’s newly announced Warranty on Labor program. On the last day of the three-day show at the Merchandise Mart in Chicago, INSTALL launched the program with a press conference that featured Michel Vermette, Mohawk Industries’ senior vice president, commercial and international, along with McGrath and the INSTALL Labor-Management Committee.
The goal of the program is simple enough. “With this program, we guarantee the installations done by INSTALL Certified Contractors to the customer. We guarantee the job will be done right, and customers will have the peace of mind knowing these installations are guaranteed,” McGrath said.