P.J. Arthur is the CEO and founder, as well as an instructor and trainer, for Natural Fiber Installer Certification (NFIC). He started the group in 2006. As he writes on his LinkedIn page introducing the group, “One of the main reasons for starting NFIC was to have continuing education for installers, as products, carpet and pads continue to change. The other reason for starting NFIC was to help salespeople who have very little or no experience with these products.”
We spoke with Arthur about some of the basic techniques and know-how an installer needs in order to tackle the highly specialized product category of woven carpet.