The Cleaning Management Institute (CMI) is hosting several upcoming educational events for cleaning professionals.

CMI offers affordable education and hands-on training for frontline employees, trainers, and supervisors. Attendees at CMI events learn from industry veterans with decades of real-life experience in various roles.

Train the Trainer

March 15 through 17; Knoxville, Tenn.

This program provides all the tools and skills that a building service contractor (BSC) or facility manager needs to implement or enhance a custodial training program. The course is a hands-on, interactive workshop that provides leadership, technical, and building service operation skills. Registration includes materials, expert instruction and certification testing that meets the training requirements of ISSA’s Cleaning Industry Management Standard (CIMS).

CMI is offering Train the Trainer three more times: 

  • Aug. 9 through 11; Albany, N.Y.
  • Sept. 27 through 29; Denver
  • Nov. 15 through 17; Atlanta

CMI can also send a CMI Master Trainer to a facility and customize the Train the Trainer program to meet an organization’s needs. 

Business Growth Strategies

  • April 20 and 21; Northbrook, Ill.

This all-new seminar is exclusively for BSCs, including business owners, executives, managers, and supervisors. Featuring industry expert Sharon Cowan, CBSE, this two-day session will focus on the difficult challenges that contract cleaning companies face in this ever-changing industry and will provide constructive, immediately applicable solutions. Topics will include marketing, sales, bidding, and quality assurance. 

Supervisor and Management Boot Camp

June 7 through 9; Columbus, Ohio

This intensive course aims to develop and hone leadership qualities in aspiring and seasoned managers. CMI developed this course for professionals who want a refresher on leadership/management training or those looking to advance into a leadership position (such as supervisor, project manager, operations manager, regional manager, or other mid- to upper-level management job).

Accredited Auditing Professional

  • Aug. 12, 2016; Albany, N.Y.

Accredited Auditing Professional (AAP) is CMI’s newest seminar for the certification and training of in-house service providers, BSCs, and any other industry professionals interested in understanding quality-assurance procedures, such as custodial supervisors, lead workers, and managers; distributor sales reps; and industry consultants. This level of training equips industry professionals with the skills to perform a successful building audit, using the elements and standards of a quality-assurance program. CMI is offering the AAP seminar twice in 2016: 

  • Sept. 30 in Denver
  • Oct. 27 in Chicago (during ISSA/Interclean North America)

ISSA/INTERCLEAN North America : Oct. 25 through 28, Chicago

CMI will offer the following courses and workshops during:

  • Customer Service: Oct. 26
  • Hard Floor Care: Oct. 26
  • Carpet Care: Oct. 27
  • Supervisor and Management Boot Camp: Oct. 27 and 28
  • Accredited Auditing Professional: Oct. 27
  • Restroom Care: Oct. 28 (two classes)

For more information, visit