According to Trent Ogden, CEO of QFloors, the company has doubled in size in the past three years.
Sales for the flooring business management (or ERP) software have experienced growth, and in response QFloors has undergone some restructuring, adding new positions and employees.
“This rapid growth has caused us to restructure in order to meet the needs of our flourishing customer base," said Trent. "It’s important to us that we put in place the right structures and the right people, so we can continue to deliver the same high level of customer service that has helped set us apart.”
President/CEO, Chad Ogden, added, “QFloors had its best year ever in 2015, and 2016 is already looking like it will exceed that—especially with the release of our new cloud software, QPro. We are investing a lot towards infrastructure to accommodate the growth that we are experiencing. New phone systems, servers, computer systems, software tools and employees are all things we have invested in within the past year, just to try to keep up with the growth. I feel with the people and structure we have in place now, we are poised for great things ahead.”
New hires in the past few months include Von Packard, B2B specialist; Kristy Soto, customer support; Shawn Moss, major account executive, sales and Tasi Cluff, junior software engineer.
Additionally, new positions within the company include Ron Cluff, director of Training; Kevin Cox, manager, professional services; Colten Gines, manager, customer support; Ted Schultz, director of sales; Tony Fabrizio, director of product development and Licia Bailey, web design/developer. Aerin Ogden has also taken on an expanded role in the advertising department.
Customer support manager, Colten Gines, feels these changes are just another example of how the company continues to evolve and improve. “One thing I love about working for QFloors is the incredible team that surrounds me. The honest, hardworking attitude of each person is represented by the products and services we offer. We are constantly improving.”
Chad added, “All of these things are part of our strategy to be ready for the explosion that we expect upon releasing our new QPro cloud software products."
For more information, visit qfloors.com.