We sat down with FCI editorial director and industry veteran Jon Namba to ask him about the installation crisis and steps to solve it, and ongoing training from organizations including the National Wood Flooring Association (NWFA) and International Certified Floorcovering Installers Association (CFI).
A: Yes. Lenny Hall and I went down to Mexico for a three-day intermediate hardwood installation seminar. We had close to 200 attendees at this event, which was hosted by Bostik and brought in both installers and retailers. It was the most enthusiastic group I have worked with for as long as I can remember. Every installer took it to the next level. Whatever we did, they wanted more.