Many times, installers get thrown under the bus when something goes wrong with a hardwood floor and it’s unfair. The property owner just spent thousands for the new floor and wants someone to pay for the replacement—and it’s sure not going to be them. Speaking as an installer myself for over 40 years, it breaks my heart to see these guys and gals get dragged through the mud.
We must understand every installation has standards, and when it comes time for an inspection or for litigation every standard will be flushed out in the report/court to determine cause. Therefore, it’s vitally important for the installer to thoroughly read and understand every requirement in the installation guidelines, as well as document all testing and jobsite conditions.