West Bloomfield, Mich. -- The Flooring Contractors Association (FCICA) continues its live online educational series with a webinar on Thursday, February 21 at 11 a.m. (EST). Spencer Luallen, CIM, technical maintenance specialist at Roppe Holding, will present Post-Installation Maintenance, with a live Q&A following the presentation.
Many installation contractors are pressured to stay on time and within budget. However, a customer's displeasure with how the floor covering looks after installation can cause the most headache. The often-forgotten post-installation maintenance is a critical component to leaving a lasting impression and ensuring that the customer receives the floor they desire.
Registration deadline for this free-to-members webinar is Wednesday, February 20 at 3 p.m. (EST). Non-member price for the webinar is $29.95. FCICA webinars provide one hour continuing education credit (CEU) toward CIM renewal requirements.
For more information, visit www.fcica.com.