What Pat Kelly, president, of Synergy Flooring in Kennesaw, Ga., loves most about the flooring industry is that it provides ample opportunities for entrepreneurs to start businesses and to succeed. As Synergy Flooring continues to grow, the company looks to new product innovations to service its growing customer base.

Q: How did you get started in the flooring industry?
I started with Milliken & Co. when I graduated from the University of Georgia, and worked for more than 25 years in the commercial carpet business.

Q: What is your favorite thing about the flooring industry? 
The flooring industry provides excellent opportunities for entrepreneurs to start a flooring business and succeed.

Q: How’s business? What opportunities and challenges are you seeing? 
Our business has continued to grow and expand over the past 10 years. We have had to adjust to varying business conditions and we continue to diversify our customer base. New commercial flooring products are providing significant new business opportunities. Our challenge is to make sure we have the capability of servicing our growing customer base.

Q: How do you see the state of the industry right now?
The state of the flooring industry is in a relatively good position. New, innovative products are creating opportunities and providing new solutions. But the industry is challenged with the decreasing number of qualified flooring installers.

Q: How did you become involved with FCICA and what benefits does the group offer?
I was recruited to FCICA by a fellow flooring contractor, Bruce Reeves. FCICA has proved to be a great resource for me to network with other highly successful commercial flooring contractors and the best flooring suppliers in the industry. The educational opportunities provided by FCICA have helped everyone on the Synergy Team, and we currently have five Certified Installation Managers (CIM).