West Bloomfield, Mich. -- The Flooring Contractors Association (FCICA) announced that Joyce Hollingsworth has joined FCICA as the new director of programs. She will work to expand and continue the growing Certified Installation Manager (CIM) program, FCICA webinars, and other educational offerings. Hollingsworth has a passion of building the capacity of people to deliver quality service.

“Although we are sad to have Lizzie leave us, we are happy to welcome Joyce to the team," said Kim Oderkirk, FCICA executive vice president. "With a background that includes strategic planning, organizational development, designing and developing training sessions along with non-profit consulting experience, she will help FCICA reach its future education goals.”

Hollingsworth added, “I look forward to working with flooring professionals to develop and continuously improve training for the Certified Installation Managers."

Lizzie Taylor will resign to pursue other opportunities, effective January 2020.

For more information, visit www.fcica.com.