Everyone dreams of living stress-free and thinking it will be a much better fit for their life. I don’t know if that is the case. I think there needs to be a balance.

Rethinking the terms we use to describe ourselves and our clients could benefit both in the end. Here are just a few that could make a difference.

The ability to stop and analyze a problem from a 30,000-foot view is something more contractors need. Are you tracking your business’ data? What’s missing? 

Kyle Hedin, FCI's Floor Academy Briefing columnist, owner of Illustrious Hardwoods and host of the Floor Academy Podcast will present two discussions on Tuesday, January 31, 2023, at the International Surface Event in Las Vegas.

You’re not paying quarterlies or setting aside money? This is the year to change that.

Just how much money are you really making? Kyle walks you through what you should be making, how to account for expenses and points out things you may not be considering to help maximize revenue.

Are the people you surround yourself with helping or hurting you and your business?

I see far too many posts online or hear conversations where installers are annoyed that their partner doesn’t understand what they do and why the hours are the way they are. They simply want to be in the loop and know what is going on. Is it really that hard to just communicate?

As flooring installers, it is important to attend training and participate in online groups to continue learning. But what are you doing to engage your local community? 

Raising your rates without adding value for the customer will only get you so far. What do you bring to the table? Your client has to value the item they are buying more than the money in their hand.